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Welcome to the planaszw website at The website is owned by Planas Stationary Co., Ltd. Planaszw provides the information contained on this website and the pages comprising the website ("Website") and advertises and sells the products to you, subject to these Terms and Conditions. Please read these Terms and Conditions carefully and should you have enquiries, please contact our customer service.

There may be legal notices on other areas of this Website which relate to your use of the Website, all of which will, together with these Website Terms and our Online Privacy Notice govern your use of this Website.

Accuracy of Content of the Website

Planaszw has taken all reasonable steps to ensure that each product described or depicted on this website and any other information (such as pricing) displayed on the website is current, complete and accurate. However content errors may occur. For this reason and if the law allows it, the information displayed on our website is provided without any guarantees, conditions or warranty as to its accuracy. Some descriptions or photographs of products and packaging may be of a generic nature and not specific to the particular product you wish to buy. If you are uncertain about information on a product advertised on this website, please contact our customer service and we will gladly assist you.

Accuracy of content

To the extent permitted by applicable law, planaszw disclaims all representations and warranties, express or implied, that content or information displayed in or on this Website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of planaszw.

Your Personal Information

These Website Terms supplement (and are in addition to) the terms of our Online Privacy Notice. Our Privacy Notice explains what personal information we collect about you when you use the Website, and you can view our Privacy Notice online. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy Notice in its entirety.

Procedures for Ordering

Placing an order

Every time you want to book something or add to cart on planaszw, please contact our customer service for stock. Once you have selected the product/s you wish to buy and submitted your online order, you will be shown an order summary page and given the opportunity to review the ordered items.

Confirming an Order

Once we have received your online order, we will formally confirm or notify you of our acceptance of the order via phone call or email. However, technical or other problems may delay or prevent such confirmations. PLEASE DO NOT send an additional order if you do not receive confirmation from us as this may lead to a duplicate transaction. Should you not have received your order within 5 business days, please contact our customer service.

Cancellation of an Order

If you have completed your order and it hasnt been processed please contact our customer service to cancel your order.


Our Same Day Exchange Policy {from the date of Delivery}.

If you have purchased something on planaszw and the product quality did not meet your expectations , then you can return the product to us on the same day, as long as it is in its original packaging and accompanied by its invoice and the cost for sending the same to our office address is borne by you.
Upon confirmation that the goods was received by us in good condition, we will exchange the same product and arrange delivery for you.


We will take all reasonable efforts to ensure that prices reflected on the website are accurate. You will be charged the prices reflected on the website.  

Stock Availability

When purchasing online, always inquire stock from customer service before booking.


Where we deliver:

We deliver to all physical addresses within Harare. We do not deliver to post boxes or internationally. Please refer to delivery information for more info.


Pay on delivery with two ways of payment including cash or swipe.

Copyright and Intellectual Property Rights

Copyright and all intellectual property rights in all materials, texts, drawings, graphics, logos, icons and any data made available on this website (collectively "the materials") are owned by planaszw or its content suppliers and thereof protected by both Zimbabwe and international intellectual property laws. Accordingly, any unauthorized copying, reproduction, retransmission, distribution, dissemination, sale, publication, broadcast or other circulation or exploitation of such material or any component thereof will constitute an infringement of such copyright and other intellectual property rights. You may only use the materials or any component thereof for your information purposes or for the purposes of ordering products from Planas Stationary Co., Ltd. The trademarks, names, logos and service marks (collectively "trademarks") displayed on this website are registered and unregistered trademarks of Planas Stationary Co., Ltd. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of planaszw.

Use of Website

Only you and planaszw shall be entitled to enforce these Website Terms. No third party shall be entitled to enforce any of these Website Terms. planaszw shall not be liable to you or any third party for any loss or damage of whatsoever nature in the event that you request that an order be stopped or canceled.

By accessing and using the Website, you warrant and represent to planaszw that you are legally entitled to do so to purchase any of the products offered for sale through the website. You further warrant that all the details you have given are true and complete and that you are legally capable of concluding this transaction. If you are younger than 18 years of age you warrant that you have the consent of your parent or legal guardian to enter into this agreement with planaszw or that you have obtained legal status in another manner.

We may in our sole discretion at any time suspend or terminate the operation of the website without prior notice to you and without the need to give you reasons for such termination.

Entire Agreement

These Website Terms and our Privacy Notice set out the entire agreement between you and us and supersede any and all prior terms, conditions, warranties and/or representations to the fullest extent permitted by law.

Other Legal Notices

Planaszw shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of these terms.

All provisions of these Terms are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of these Terms which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be excluded from the agreement between us and the remaining provisions of these Terms shall remain in full force and effect.

Should planaszw be prevented from fulfilling any of its obligations to you as a result of any event of force majeure, then those obligations shall be deemed to have been suspended to the extent that and for as long as planaszw is so prevented from fulfilling them and your corresponding obligations shall be suspended to the corresponding event. In the event that such event continues for more than 14 days after it has first occurred then planaszw shall be entitled (but not obliged) to terminate all of its rights and obligations in terms of or arising out of these terms by giving notice to you. An event outside the control of planaszw shall mean any event or circumstance whatsoever which is not within the reasonable control of planaszw including, but not limited to, vis major, casus fortuitus, any act of God, strike, theft, riots, explosion, insurrection or other similar disorder, war (whether declared or not) or military operations, the downtime of any external telecommunications line, power failure, international restrictions, any requirement or any international authority, any requirement of any government or other competent local authority, any court order, export control or shortage or transport facilities.

These terms shall be governed by and construed in accordance with the laws of Zimbabwe  without giving effect to any principles of conflict of law. You hereby consent to exclusive jurisdiction of the High Court of Zimbabwe in respect of any disputes arising in connection with the services referred to herein, or the terms or any matter

related to or in connection therewith.

For Office Stationery Please Contact Tel:
0242-777796  0733995555



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